Meritor
Meritor rebuilder program

Meritor expands rebuilder program for US axle carriers

Sept. 18, 2018
Meritor recently launched in its North America Authorized Rebuilder Program for drive axle carriers in the United States

Meritor recently launched in its North America Authorized Rebuilder Program for drive axle carriers in the United States, including the company’s 145, 14X and 160 products.

Five rebuilders in the US, along with four already serving the Canadian market, brings the total number of North America locations supplying wholesale distributors and dealers with genuine remanufactured Meritor carriers to 62.

“These exceptional rebuilders help fleets maximize uptime with 24-hour shipment of highly reliable, reman carriers that meet original performance specifications,” said Brett Penzkofer, Meritor’s vice president of aftermarket in North America.

“The program has been very successful in Canada and is generating considerable interest among fleets, dealer groups and OEMs.”

Meritor’s new authorized rebuilders in U.S. are:

Fast turnaround is essential in keeping fleets on the road, said Sarah Barber, president of Anderson Brothers.

“Our company has earned a reputation for quick service and reliability, and 24-hour delivery by Meritor ensures that our customers’ vehicles will be back up and running with parts rebuilt to the highest quality standards.” 

Meritor-trained commercial vehicle technicians at each rebuilder will have the capability to update the carriers with Meritor’s latest product innovations. Each of the rebuilders test all carriers to ensure they meet or exceed Meritor OEM rebuild specifications, with all rebuilt units containing a unique serial number that will be documented and tracked by Meritor for quality assurance.

“Today’s drivetrain components continue to become more complex, so our association with Meritor is a critical step in ensuring we thrive in our remanufacturing efforts and serve our customer base,” said Dave Olsen, CEO of TransAxle.

Meritor will back each genuine reman carrier rebuilt by an authorized rebuilder with two-year nationwide warranty coverage. An authorized rebuilder locator tool is available on meritor.com and truckdown.com.

In Canada, Capital Gear, Coast Powertrain, ULT Powertrain and The Gear Centre became Meritor’s first authorized North American rebuilders in January. Due to its success, Meritor expanded the program by cooperating closely with OEMs who often receive unit-down callers inquiring about replacement carriers.

OEMs notify Meritor, which works with one of the authorized companies, to ship a rebuilt unit within the program’s 24-hour timeframe. In addition to unit-down orders, Meritor’s OnTrac can offer fleets genuine reman replacement units to resolve warranty issues through its Authorized rebuilder network.

“It’s been in our company’s DNA to insist on only genuine OEM parts,” said Paresh Patel, CEO at Drivetrain Service & Components. “Becoming an Authorized Meritor Rebuilder is a perfect fit, since our aim is to always keep our customers’ best interests in mind.”

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