Boyd Corporation, a supplier of thermal management and environmental sealing solutions to the commercial vehicle and other industries, recently received a 10 PPM (parts per million) Quality Award from PACCAR for its South Carolina operation.
The achievement confirms Boyd’s commitment to excellent product design, robust process capabilities, rigorous standards and a cultural dedication to quality, the company said.
“We are incredibly proud that our South Carolina site earned PACCAR’s 10 PPM Quality Award and honored to be able to support PACCAR in building high-quality trucks,” said Boyd President and CEO Doug Britt. “Quality is in our culture and our employees take pride in this.”
Achieving elite 10 PPM status requires delivering less than 10 defective parts for every million components shipped to PACCAR, plus exceeding demanding criteria for warranty support and continuous improvement. Boyd’s precision converting facility in Gaffney SC earned the award for outstanding performance in 2019. This is the second time the plant has achieved 10 PPM status with PACCAR.
“We help our customers keep consumers safe and satisfied when we deliver high-quality components and support. Nothing less is acceptable. We say that Boyd Corporation puts quality first and recognition like this confirms it,“ Britt said. “I would like to personally thank each employee in Boyd’s Gaffney site for their outstanding performance in 2019 and continued commitment to quality and customer service excellence.”
Headquartered in Pleasanton CA, Boyd operates in three continents with more than 30 manufacturing and design centers. The company maintains IATF 16949 automotive quality management systems in six manufacturing facilities across North America, Europe and Asia Pacific, with plans to scale the specialty transportation quality systems to additional sites to support a growing eMobility market.