Tweet

Nov 29, 2011 2:09 PM

Freightliner Custom  Chassis Corporation (FCCC) launched a new initiative to further support the RV  dealer network with timely company and product information. The Success Center,  an online Learning Management System (LMS) unveiled at the 2011 National RV Trade  Show, allows registered users to access FCCC sales and service training, expert  advice and virtual learning opportunities from any computer.

The Success Center  provides members with a tailored educational experience based on their profile  information and areas of experience. Members will have access to RV product  information, sales and service training, industry news, promotions, events and  service center locations. And an “Ask the Expert” section will allow dealers  and service technicians to directly seek answers from qualified FCCC personnel  to questions about the RV chassis. 

Depending on the  member’s profile, the Success Center might point to sales tips, promote a  virtual interactive tour of an FCCC chassis or recommend specific courses from  its catalog. 

“The FCCC Success  Center LMS will offer invaluable information and training possibilities to the  RV dealer and service network,” said Jonathan Randall, FCCC director of sales  and marketing. “The Success Center provides another resource for them to better  meet customer needs, while also keeping them up to date with the most current  information about our products, services and the industry in general.”

Professional  development through the Success Center also meshes with FCCC’s Driving Success  rewards program. Driving Success allows enrolled salespeople who sell  motorhomes on FCCC chassis to earn points which can be cashed in for awards  such as merchandise, travel and event tickets. Users earn points for taking  courses through the Success Center that can then be redeemed through Driving  Success.