Peterbilt Motors Company used its annual Dealer Meeting to honor three companies for 2012: Rush Peterbilt Truck Center-Nashville as Medium Duty Dealer of the Year; Western Peterbilt-Spokane as TRP Dealer of the Year for its sale and support of TRP’s all-makes truck, trailer and bus parts; and Camions Excellence Peterbilt-Laval as North American Parts and Service Dealer of the Year.
“Rush Peterbilt Truck Center – Nashville led the sale and support of the full lineup of Peterbilt medium-duty vehicles with record-breaking results,” said Bill Kozek, Peterbilt General Manager and PACCAR Vice President. “They embraced the versatility and superior performance of our medium-duty trucks and tractors by focusing on a wide range of market segments and customers.”
The award was presented to Dealer Principals Marvin and Rusty Rush during the event held at the PACCAR MX Engine manufacturing facility in Columbus, Miss.
“We strive to exceed customer expectations and Peterbilt’s medium-duty lineup is an integral component of our goal to be a complete solutions provider across all commercial vehicle applications,” said Rusty Rush. “This award is the result of the hard work and unwavering discipline of our medium duty sales team, as well as the dedication and expertise of all employees who deliver unparalleled customer satisfaction.”
Said Frank Anglin, Dealer Principal of Western Peterbilt-Spokane, as he accepted his award: “TRP allows us to serve all of our customers’ parts needs regardless of the makes and models they operate. TRP provides quality, cost effective replacement parts options. I congratulate the entire team at Western Peterbilt – Spokane for helping make TRP products a leading option for customers in our region.”
“The team at Western Peterbilt – Spokane has demonstrated exceptional support of TRP, growing market share and providing customers with valuable training events focused on improving service operations and reducing aftermarket costs,” said Bill Kozek, Peterbilt General Manager and PACCAR Vice President. “They have embraced the TRP store within a store strategy and have helped brand TRP within their parts retail area and on their delivery vehicles.”
Camions Excellence Peterbilt-Laval, according to Kozek, achieved top scores in every Standards of Excellence category. They had the highest parts and service financial score and achieved an excellent absorption rate.
“The service area of Camions Excellence Peterbilt – Laval is always full and they are well known as the best shop in the area,” Kozek said. “They embrace all available training, the full parts catalogs of TRP and PACCAR Parts, and the MX-13 engine. They have a fiercely loyal customer base who knows that they will be treated professionally, fairly and quickly.”