Con-way Freight today announced that it has been named by Wal-Mart Stores, Inc. as its 2007 LTL Carrier of the Year. The world's largest retailer notified Con-way of the award following an annual performance evaluation of its trucking and logistics services providers.
Con-way was named Wal-Mart's top provider of LTL freight transportation services based on an evaluation of key performance criteria including daily on-time delivery performance, market coverage, transit times, claims prevention, effective communication, and ease of doing business and customer service.
"Your company's overall dedication to customer service, operational excellence and offering creative solutions to our complex supply chain opportunities has set you apart from your peers," said Chris Sultemeier, senior vice president of transportation for Wal-Mart, in a commendation. "Wal-Mart recognizes the continued challenges facing the transportation industry, and your ability to rise above these obstacles has won our utmost trust and confidence."
"This award is a testament to the extraordinary commitment and care our employees demonstrate every day in providing a superb service product to our customers," said John G. Labrie, president, Con-way Freight. "This award speaks to the integrity of our service, but more importantly, it recognizes the performance excellence that starts and ends with our skilled driver sales and customer service representatives. They're the key to this award and the service experience which sets Con-way apart in the market."
Wal-Mart launched its carrier award program in 1997 to recognize the outstanding contributions of its transportation providers in categories including truckload, LTL, small package, produce and intermodal.
The company previously honored Con-way Freight as its 2005 LTL Carrier of the Year and for its leadership in the aftermath of Hurricane Katrina.