Heil provides certified OEM parts online
Mar 1, 2003 12:00 PM
Heil Environmental Industries Ltd has made it easier to buy replacement parts for its refuse collection vehicles. Customers can now order Heil certified OEM parts online at www.heil.com by going to the web site and clicking on the parts ordering link. These parts are available only from Heil and its distributors.
Orders placed online will be filled by the customer's local distributor or directly by Heil where distribution is not available. Online ordering is available 24 hours a day, every day.
To use all the features of Heil's online parts ordering system, customers must request a user ID from their distributors or directly from Heil. The first 100 customers to request an ID will receive a free Heil coffee mug. When logging into the site with a valid user ID, customers can browse the Certified OEM Parts catalog; search for specific parts; check up-to-date pricing and availability; and place orders. Without a user ID, quotes can be requested.
Other features of the web site include:
Order templates: Set up a template for frequently ordered parts to speed up future orders.
Freight charge estimates.
Pending orders: Build a larger order over time for stock or put an order on hold until it can be handled later.
Order history: Review an order history for the past year whether those orders were placed online or via fax or phone.
Screen-specific help.
Any orders placed for in-stock items online before 3 pm Central will ship the same day.
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